Shipping policy

Order Processing

We create each piece just for you after your order is placed. This helps us avoid excess stock and support sustainability by reducing waste. Please allow 7 business days for us to craft your order with care before dispatch. We’ll do our best to ship it sooner whenever possible. Once your order is on its way, you’ll receive a confirmation email with tracking details. Products once shipped cannot be cancelled.

Delivery

We ship through trusted third-party delivery partners to ensure timely and secure delivery. While we do not control the operations of our delivery partners, we’re happy to assist with any delays or queries related to your shipment. Just reach out to us at helloloungenest@gmail.com.

Thank you for choosing thoughtful, eco-friendly fashion!